Utilization Management for Public Programs
Utilization management is the first line of defense to effectively manage health
care costs. We ensure that your enrollees get the medically necessary care they
need in the appropriate setting. We also minimize or eliminate inappropriate levels
of care, admissions, and procedures, and prevent untimely or premature discharges.
Our utilization management capabilities for inpatient services include:
- Prior authorization, including organ/tissue transplants
- Concurrent review
- Discharge planning and case management referral
- Retrospective review
- Appeals
We also perform:
- Outpatient procedure certification, including surgical procedures and extended outpatient
therapies
- Radiology reviews
- Behavioral health
- Durable medical equipment (DME) review.
We use our review acumen to identify methods to improve the delivery of services
across the care continuum through data analysis, provider cooperation, quality controls,
technology, and innovative approaches. We perform prior authorization to determine
if services:
- Are reasonable, necessary, and delivered in the appropriate setting
- Have documentation to support DRG assignment
- Meet professionally recognized standards of health care, including the completeness,
adequacy, and quality of care provided.
- Are in compliance with state and federal policies, administrative rules, and regulations.
We assist the clinical staff in meeting length of stay goals for each pre-certified
patient. We also ensure that any extension of services for ongoing medical/surgical
care and treatment are necessary and received at the appropriate level of care.
We perform review after services have been delivered to ensure that the stay and
all services rendered during that stay met medical necessity guidelines.
We also use utilization management to identify enrollees who would benefit from
more intensive care management services. Early identification and engagement allows
your enrollees to better management their conditions and lead healthier, more productive
lives. Better management reduces your health care costs.
And because we have a single platform, we can seamlessly move your enrollees to
other care management programs as their health needs change. Our integrated care
management programs include: (below are links to pub prog products pages)
Call 1.800.222.0771 to put any of our utilization management services to work for
your public program! Or contact our business development professionals
directly.