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Cynthia Osterling Appointed Vice President of Solutions and Implementations
HARRISBURG, PA – KEPRO is pleased to announce the appointment of Cynthia Osterling as Vice President of Solutions and Implementations.
Ms. Osterling will be the liaison between KEPRO’s Business Development and Operations teams to identify and create innovated and cost effective solutions. In addition, she will be the lead on development and implementation of KEPRO’s solutions and services for new and current clients.
“Cynthia’s extensive background will be an invaluable asset in positioning KEPRO for our next phase of growth,” said KEPRO Executive Vice President and COO Meghan Harris. “Our goal is to ensure intelligent value in all that we do and Cynthia’s expertise in product development, client services and strategic planning will enable KEPRO to deliver innovative and effective products to improve our client’s outcomes and reduce unnecessary costs.”
Ms. Osterling’s role will optimize KEPRO’s outcomes-focused solutions to reduce unnecessary health care utilization, improve patient outcomes and quality of care received, as well as achieve return on investment for KEPRO’s public and commercial clients.
With nearly 20 years of experience in client services, product development, strategic planning, professional and health care service consulting and implementation planning, Ms. Osterling will support KEPRO’s growth plan through establishing new business relationships and customizing product solutions to meet client needs.
Prior to joining KEPRO, Cynthia held various roles within Optum, as well as a consultant for health plans, pharmacy benefit managers, and health systems. Cynthia is a growth focused leader and was most recently the Senior Director for Emerging Operations in which she had responsibilities for designing and implementing operations for state, federal, and commercial clients.
Cynthia earned her Bachelor of Arts, Biology from Williams College in Williamstown, Massachusetts and her Masters of both Business Administration and Health Services Administration at the University of Michigan’s Ross School of Business and School of Public Health.
To learn more about the services and solutions KEPRO offers, visit www.kepro.com.
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Media Contact: Jamie Kopko, Director of Corporate Communications, JKopko@Kepro.com, 717.564.8288 x7076
KEPRO, the nation’s largest CMS-designated quality improvement organization and care management organization, offers innovative and outcomes-focused solutions to reduce the utilization of health care resources and optimize the quality of care for public and commercial clients. KEPRO’s comprehensive, member-centric care management solutions go far beyond traditional utilization and case management by coordinating the care provided to members with acute, chronic and complex conditions across the continuum, and identifying members who are at the highest risk for future services, but have not yet had an acute event. Tailored programs maximize members’ quality of life, and realize greater cost savings for members and clients.
Headquartered in Pennsylvania, KEPRO also has offices in Alabama, Florida, Illinois, Maine, Maryland, Massachusetts, Minnesota, Ohio, Oregon, South Carolina, Tennessee, Virginia, and West Virginia. KEPRO is URAC accredited in case management and health utilization management. We are also National Institute of Standards and Technology (NIST) and Federal Information Security Management Act (FISMA) certified.
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