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Srinivas Achukola Appointed Chief Technology Officer

HARRISBURG, PA – KEPRO is pleased to announce the appointment of Srinivas Achukola as Chief Technology Officer.

Mr. Achukola’s role as KEPRO’s CTO will be to provide leadership along with responsibilities for all aspects of the IT organization including technology, vision, strategy, business applications, data management, information security and service delivery across the company. Also, as a leader of a Healthcare Analytics organization, he will be responsible for delivering health care analytics for operational excellence for KEPRO and their clients.

“Srinivas’ expertise in health care data science and analytics will be an exceptional asset for continued development of KEPRO’s innovative and secure informational technology environments,” said KEPRO President and CEO Joseph A. Dougher. “Our goal is to provide secure and HIPAA compliant IT infrastructure and services, administrative systems and support services, and actionable health data to assist our clients in the efficient and effective management of member services and quality health care.”

Achukola’s role will be instrumental in the design and development of member-centric and customer-focused solutions tailored to the specific business needs of KEPRO’s clients. Achukola’s experience in the engineering of innovative products and solutions as key market differentiators will further KEPRO’s goals for growth and efficiency.

With nearly 30 years of experience in developing technical solutions and strategies, leading integrations in mergers & acquisitions, and positioning IT departments as key business partners for fast market growth, Achukola will lead KEPRO in current solution development and post-acquisition integration to leverage current and future service delivery systems for synergies and efficiencies.

Prior to joining KEPRO, Achukola worked for NaviHealth based in Nashville, Tennessee, where he was the Chief Information Officer. His successful integration strategy and streamlining of clinical and operational workflow processes led to an effective acquisition. Achukola also held various leadership positions in high growth companies like CareCentrix, FuelQuest, KLC and several other global companies. With his strong business acumen, global team-building skills and strategic planning and execution, Achukola has positioned global technology organizations as strategic business partners for growth and efficiency. His lead on innovation and digital transformation has saved five companies between $30M and $60M, adding between $23M and $180M in new business.

Srinivas earned his Bachelor of Engineering, Electrical & Electronics from the National Institute of Technology, India and his Masters of Business Administration from Ravishankar University, India.

To learn more about the services and solutions KEPRO offers, visit

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Media Contact: Paige Nauman, Communications Coordinator,, 717.564.8288 x7041


KEPRO, the nation’s largest CMS-designated quality improvement organization and care management organization, offers innovative and outcomes-focused solutions to reduce the utilization of health care resources and optimize the quality of care for public and commercial clients. KEPRO’s comprehensive, member-centric care management solutions go far beyond traditional utilization and case management by coordinating the care provided to members with acute, chronic and complex conditions across the continuum, and identifying members who are at the highest risk for future services, but have not yet had an acute event. Tailored programs maximize members’ quality of life, and realize greater cost savings for members and clients.

Headquartered in Pennsylvania, KEPRO also has offices in Alabama, Florida, Illinois, Maine, Maryland, Massachusetts, Minnesota, Ohio, Oregon, South Carolina, Tennessee, Virginia, and West Virginia. KEPRO is URAC accredited in case management and health utilization management. We are also National Institute of Standards and Technology (NIST) and Federal Information Security Management Act (FISMA) certified.



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Please describe KEPRO data security that ensures member information is protected.

As an organization that is charged with storing and transferring Protected Health Information (PHI), KEPRO is bound by HIPAA regulations, and is accustomed to managing the security and privacy of PHI. KEPRO currently exchanges data successfully and confidentially via secure encrypted means in support of all of our federal, state, and local government programs, and with commercial clients.

KEPRO has been implementing and supporting systems that require medical record, data security, and transmission for more than a quarter of a century, and has always placed primary importance on using systems that allow for fast and efficient connectivity, while still providing the highest level of data and system security. Our proven internal and external policies and protocols ensure compliance with state and federal laws and regulations, as well as any additional security measures you may require.

We have a stringent KEPRO Comprehensive Confidentiality Plan that governs our processes. KEPRO’s Privacy Officer, Security Officer, and the Compliance Officer have ultimate responsibility for oversight of the processes and procedures contained in the KEPRO Comprehensive Confidentiality Plan.

KEPRO's system is secure. Our information systems are secured by an in-depth strategy that utilizes multiple layers of operational, management, and technical controls to protect KEPRO assets. We also employ software programs designed to prevent unauthorized use by staff or outside entities.

All KEPRO information systems employ common security controls such as Firewalls, Anti-virus, Role Based Access, FIPS 140-2 Encryption for mobile devices, and the requirement of strong passwords. Information system users are assigned a security role based upon access requirements relevant to their positions and information/program privileges.

The HIPAA Security Rule requires entities to implement information systems that control access to healthcare and related systems. KEPRO adopts a subset of NIST 800-53 Rev 3 Security controls to maintain compliance with HIPAA. Based on these security standards, KEPRO mitigates risk to its Information system by focusing on such controls as:

  • Log-In Security. HIPAA security requires the use of secure User IDs and the use of passwords. KEPRO requires multiple account authentication processes within its information systems to verify the identities of our end-users. KEPRO's policy requires strong passwords that are changed frequently.
  • Access Control. HIPAA requires one of the following: Context Based Access, Role Based Access, or User Based Access. User Based Access is part of the Log-In Security component. KEPRO's Role Based Access gives individual users access relevant to their function in the organization.
  • Audit Trail. HIPAA requires the use of an audit trail to identify who accesses PHI. KEPRO systems track those who change the patient record, the date and time the record was modified, and the specific information changed. The system includes a read only audit trail that captures each time a system user views a case.
  • Session Time-out. KEPRO information systems account for session inactivity by locking screens after 10 minutes of inactivity.
  • KEPRO's physical space is secure. KEPRO’s computer, telephone, and hardware systems are located in climate controlled rooms with fire-suppression and electronic locking system. We allow only authorized access to the room.
  • KEPRO focuses training on confidentiality and security issues. All KEPRO employees undergo rigorous training on security and confidentiality of PHI. We have successfully provided this training to all staff regardless of their respective roles/duties.

KEPRO Headquarters

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777 East Park Drive, Harrisburg, PA 17111
Toll-free: 800.222.0771
Phone: 717.564.8288
Fax: 717.564.3862