Our Offices

Contact a Kepro Expert

Our Office and State Contract Locations

Alabama

Health Information Designs (HID)
2431 E Glenn Avenue
​​​​​​​Suite 100
Auburn, AL 36830

Arkansas

Arkansas Department of Human Services Division of Medical Services
200 West Capitol Avenue
Suite 610 
Little Rock, AR 72201

California

CA Pre-Admission Screening and Resident Review (PASRR) 
​​​​​​​980 9th Street
16th floor, Suite 17
Sacramento, CA 95814

Florida

Kepro BFCC QIO
5201 W. Kennedy Blvd
Suite 900
Tampa, FL 33609
Phone: 813.280.8256
Fax: 844.834.7129 (Area 2)
Fax: 844.834.7130 (Area 4)

www.keproqio.com

 

 

Florida – Preadmission Screening and Resident Review (PASRR)
3653 Cagney Drive
Suite 202 
Tallahassee, FL 32309 
Phone: 866.880.4080
Fax: 866.677.4776

flpasrr.kepro.com

Agency for Persons with Disabilities site: 
http://www.flpasrrdd.com/

Hillsborough County Health Care Services (HCHCP)
6095 Marshalee Drive
Suite 130
Elkridge, MD 21075
Tollfree: 866.495.8388
Fax: 866.889.6516

providerissues@kepro.com
hchcp.kepro.com/contact.aspx

 

Illinois

Illinois Department of Healthcare and Family Services (HFS)
500 Waters Edge Lane
Suite 125
Lombard, IL 60148

Louisiana

Kepro Louisiana
8440 Jefferson Hwy
Suite 101
Baton Rouge, LA 70809

Mississippi

Mississippi Medicaid Imaging
460 Briarwood Drive
​​​​​​​Jackson, MS 39206

Maine

Maine – ASO & Assessments 
82 Running Hill Road
Suite 202
Portland, ME 04106
Phone: 
866.521.0027
Fax: 866.325.4752
https://me.kepro.com/

Maryland

 

Commercial Operations & Appeals
6095 Marshalee Drive
Suite 130
Elkridge, MD 21075
Phone: 888.522.7742
Fax: 407.475.3903

General Contact for Commercial Appeals
reviewservices@kepro.com

Absence Management Program 
6095 Marshalee Drive
Suite 130
Elkridge, MD 21075
Phone: 262-289-3196
Fax: 866-350-3568

eap.kepro.com
Employee Assistance Program 
6095 Marshalee Drive
Suite 130
Elkridge, MD 21075
Phone: 800-713-6251
Fax: 866-480-8341

eap.kepro.com

 

North Carolina

Kepro  North Carolina
​​​​​​​2000 Centregreen Way
Suite 200
Cary, NC 27513

Ohio

Kepro BFCC QIO
Rock Run Center
5700 Lombardo Center Drive
Suite 100
Seven Hills, OH 44131
Phone: 216.447.9604
Fax: 844.878.7921

www.keproqio.com

Oregon

Oregon Health Plan Care Coordination (OHPCC)
8215 SW Tualatin-Sherwood Road
Suite 200
Tualatin, OR 97062
Toll-Free Phone: 800.562.4620
Phone: 503.404.4092
Fax: 866.350.1311

http://www.ohpcc.org/

Pennslyvania

Kepro Headquarters
777 East Park Drive
Harrisburg, PA 17111
Toll-free: 800.222.0771
Phone: 717.564.8288
Fax: 717.564.3862

www.kepro.com

Pennsylvania – Health Care Quality Unit
8981 Norwin Avenue
Building #1 Suite 201
North Huntingdon, PA 15642
Phone: 724.864.0715
Fax: 724.864.3750

https://hcqu.kepro.com

Pennsylvania SIS
777 East Park Drive
Harrisburg, PA 17111
Phone: 833.880.4207
Fax: 1.833.843.9488

http://mysupport.kepro.com/
paodpassessments@kepro.com

 

TRICARE
Attn: TRICARE Operations
777 East Park Drive
Harrisburg, PA 17111-2754
​​​​​​​TRICARE Hotline: 877.841.6413
Fax: 877.841.6414
Email: 
tricare@kepro.com

TRICARE Appeals:
Attn: Recon/Appeals Section
777 East Park Drive
Harrisburg, PA 17111-2754

tricare.kepro.com
 

 

Tennessee

 

The Funds - UMWA
801 Royal Parkway
3rd Floor
Nashville, TN 37214
Phone:1-800-292-2288

 

Tennessee Medicaid Services
310 Great Circle Road
Nashville, TN 37243
Phone: 615-507-6641

Tennessee Executive Office
424 Church Street
Nashville, TN 37219

 

 

 

Virginia


SC DHHS Medicaid Services
6802 Paragon Place
Suite 440
Richmond, VA 23230
Phone: 855.326.5219
Fax: 855.300.0082

http://scdhhs.kepro.com
atrezzoissues@kepro.com
Virginia Medicaid Services (VA DMAS)
6802 Paragon Place
Suite 440
Richmond, VA 23230
Phone: 804.622.8900
Fax: 804.497.1334

http://dmas.kepro.com
providerissues@kepro.com

 

West Virginia

West Virginia – ASO
1007 Bullitt Street
​​​​​​​Suite 200
Charleston, WV 25301
Phone: 304.343.9663
Fax: 866.521.6882

wvaso.kepro.com