June 17, 2021

May Employee Spotlight: Erin Agyeman

My name is Eric Agyeman, and I'm a Health Intelligence Programmer at Kepro working remotely from Smyrna, Tennessee.

I like to start my day by checking my emails. This way I can reply to any new high-priority requests and get organized at the start of the day. After that, I look over my to-do list and get started on the projects that have my top priority.

I'm accountable for maintaining several scheduled SQL server integration services (SSIS) packages, all of which I was personally involved in developing. Ordinarily, I use the first part of my day to make sure these packages are running correctly and applying any necessary fixes if needed. Throughout the day, I also receive many adhoc requests from both
within my department and outside.

I handle several programming projects, all of which are high priority. My favorite part of my job is making sure all these development projects are working without errors.

I am proud of the work that I do, as I believe it has a significant impact on both the client and the communities we serve. Businesses use data to help make meaningful business decisions, and making this data available helps drive their decision-making. This year we have launched several new initiatives applying Natural Language Processing (NLP) to improve customer care for members and improve front-line clinical team performance.

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